FAQ
Invoice sending is not possible (error message 'Peppol delivery fails' or BR-CL notifications)
The "European standard" is becoming stricter, the rules in "participating countries" are becoming stricter, the "Peppol rules" are becoming stricter. What does that mean? In any case, it has to do with the exchange of e-documents: electronic invoices ...
Error messages: why can't my emailed invoice be processed?
Do you get an error message when submitting purchase and sales invoices? This can have several causes. Below are the most common error messages with explanations. Lack of essential elements An invoice is recognized through a number of essential ...
Upgrade eConnect transaction credit
The transaction credit can be found under My environment (only available to the administrator(s) of an environment), every organization in this environment uses this credit. The current balance is displayed in the top right. When your transaction ...